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Deal Retention

This pivot table displays information from vehicles that have been sold at the dealership and displays calculations for the retention levels in service.  Columns include: Vehicle Model Year, Vehicle Make, Vehicle Model, Vehicle Trim, Stock Number, Repair Order Number, # of Deals Delivered, Number of Deals Returned for Service, % of Deals Returned for Service, Number of Deals Returned for Customer Pay Service, % of Deals Returned for Customer Pay Service, % of Deals Returned After Base Warranty.  Columns for the vehicle details can be drilled down from vehicle year to repair order number by selecting the circle with + in it beside the value.

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